Scroll down to the right for Email, Instant Chat, VoIP & Telephone Sessions.

Payments are made via the free and secure payment method Paypal, this allows you to pay via your paypal account. If you do not have an account you can pay by credit card, debit card and e-cheque. Paypal is the universally preferred payment gateway, it uses the highest level of SSL encryption to ensure that your details remain safe.

Follow 3 quick steps to receive your Counselling or Coaching session
1. Select your service.
2. Pay for your session.
3. Email us

When you email us, send your contact details and preferred session time, date or general availability for the instant chat, voip or telephone service. Your assigned Counsellor will contact you via email to confirm/re-arrange your session date/time. For email counselling, simply pay, send your email and wait for your response!

The benefits of using The Online Counselling Service:

•  Free Self Help Books and Articles.
•  50 minute Personalised Instant Chat, VoIP and Telephone Sessions.
•  Personalised Email Counselling Sessions – Send an email at any time.
•  Huge discounts of up to 15% off all services, as well as reduced Student rates.
•  Discount packages valid for 60 days - Use them at any time.
•  We incur the calling charges for Telephone Counselling - We call you!
•  Make secure online payments day or night, 365 days a year.
•  Professional support from Accredited Counsellors and Psychotherapists.
•  Direct access to your assigned Therapist, Counsellor or Coach
•  Sessions with the same Therapist - this allows you both to strengthen the counselling bond and saves you from having to repeat your story.
•  Counselling and Coaching is available throughout the 24 hour day, 7 days a week, book a time that is convenient for you.
•  Access the worldwide service from work, abroad or the comfort of your own home
•  Out of hours information and support from the Admin team.

Email session fees and instructions

For Email Counselling or Coaching select whether you would like a single or package service bundle, you can save up to 15% by selecting more than one session. Simply click on the button to your right and make your payment, then within 3 days send your email to Faith, our Accredited Psychological Therapist and Email Counsellor. The secure email address is faith@onlinecounsellingservice.co.uk. You will receive a therapeutic response as soon as possible. Please note that Email Counselling sessions are charged per 1000 words. If you submit 1001 - 2000 words we ask that you ensure you have paid for 2 email sessions.

How many sessions should I book? - According to therapeutic guidelines and good practice, Counselling is most beneficial with a minimum of 6 - 15 sessions. However, some clients may require mid term support which lasts for 4 months to 1 year, or long term psychotherapeutic support for up to 2 years.

Most of our new clients follow the suggested minimum amount and initially book 6 sessions and save 10%. All discount bundles are valid for 60 days.

Instant Chat fees and instructions

For Instant Chat Counselling or Coaching choose whether you would like a single or package service, you can save up to 15% by selecting more than one session. Simply click on the button to you right and make your payment, then within 3 days email brief details about your problem. Provide your Messenger ID and let us know your preferred time/date for your session. If your chosen slot is available you will be contacted as soon as possible with confirmation or alternative availability will be provided for you to select from. (Please provide either a Yahoo, Msn, Windows Live or Skype I.D - for added security we use Simpro software encryption)

How many sessions should I book? - According to therapeutic guidelines and good practice, Counselling is most beneficial with a minimum of 6 - 15 sessions. However, some clients may require mid term support which lasts for 4 months to 1 year, or long term psychotherapeutic support for up to 2 years.

Most of our new clients follow the suggested minimum amount and initially book 6 sessions and save 10%. All discount bundles are valid for 60 days.

VoIP fees and instructions

For VoIP Counselling or Coaching choose whether you would like to book a single or package service, you can save up to 15% by selecting more than one session. Simply click on the button to your right and make your payment, then within 3 days email brief details about your problem. Provide your VoIP ID (Skype or Yahoo) and let us know your preferred time or date for your session. If your chosen slot is available you will be contacted as soon as possible with confirmation or alternative availability will be provided for you to select from.

How many sessions should I book? - According to therapeutic guidelines and good practice, Counselling is most beneficial with a minimum of 6 - 15 sessions. However, some clients may require mid term support which lasts for 4 months to 1 year, or long term psychotherapeutic support for up to 2 years.

Most of our new clients follow the suggested minimum amount and initially book 6 sessions and save 10%. All discount bundles are valid for 60 days.

Telephone fees and instructions

For Telephone Counselling or Coaching choose whether you would like a single or package service, you can save up to 15% by selecting more than one session. Simply click on the button to your right and make your payment, then within 3 days email brief details about what you wish to talk about in your session. Please provide the telephone number you wish to be contacted on, or an approximate time that you would like to call us. If your chosen slot is available you will then be contacted as soon as possible with confirmation or alternative availability will be provided for you to select from.

How many sessions should I book? - According to therapeutic guidelines and good practice, Counselling is most beneficial with a minimum of 6 - 15 sessions. However, some clients may require mid term support which lasts for 4 months to 1 year, or long term psychotherapeutic support for up to 2 years.

Most of our new clients follow the suggested minimum amount and initially book 6 sessions and save 10%. All discount bundles are valid for 60 days.