Based in London, UK, The Online Counselling Service, also known as OCS, is directed by the founder member, Accredited Psychological Therapist Faith Moyo. The Online and Telephone Therapy service was launched in 2008 with the aim of providing easily accessible, affordable, professional Counselling and Coaching support.

The Online Counselling Service forms part of The Counselling Service Group - an organisation that has been improving the quality of therapy worldwide for over 10 years. The Counselling Service Group provides leading edge Face to Face and Distance Counselling, Psychotherapy and Personal Development Coaching for clients as well Training, Consultancy, Seminars and Supervision for Therapists.

The Online Counselling Service facilitates the The Counselling Service Group's Online and Telephone Department, where therapeutic support is provide for a wide range of issues. Sessions are conducted 24 hours a day, 7 days a week via secure Email counselling, Instant Chat Messenger counselling, VoIP counselling and Telephone counselling.

The Psychologists, Counsellors, Psychotherapists and Coaches who work for the Online Counselling Service are carefully selected to ensure that all clients receive services of a high professional standard, which are also ethical, confidential and safe. The Qualified Therapists have many years of Counselling and Coaching experience, as well as broad life experience. This better equips them to provide the personal touch, understanding and a natural, warm approach. Therapists are provided with professional supervision and support, they are subject to regular practice review to ensure consistent standards of service quality and ethical conduct are met. All Therapists promote an anti-discriminatory practice, they believe in providing care and compassion to everyone, regardless of their backgrounds.

The well renowned Online Counselling Service effectively promotes mental and emotional health and well being. It successfully empowers service users and clients to make positive changes.

“Our service provides a confidential atmosphere where problems and issues can be addressed at any time of the day. We implement various  therapeutic approaches because we realise that clients have their own individual issues that require personalised support. The Online Counselling Service is committed to finding the most effective ways to help people in distress. We believe in providing tailor made, non-judgmental, empathetic support. A unique service, for unique people!" The Online Counselling Service