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Telephone Counselling for Companies

The latest figures from the Health & Safety Executive show that 1.4 million people in the UK are dealing with work-related ill health this includes Anxiety, Stress or Depression. This has resulted in 141.4 million sick days. These numbers relate to the employees who have been able to address their issue, it doesn’t account for the many more who haven’t. Learn more about employee wellbeing and mental health at work on our other site page.

How can Companies and Charities help their members and employees?

You may wish to help your employees and members, with their mental and emotional health needs, by way of funding their therapy. The aim is to assist them to deal with personal problems that might adversely impact their work performance, attendance, health and well-being. This added support of Employee Assistance Programs can be valuable to organisations who wish to improve the quality of life of their members.

Telephone Counselling for employees and members provides a comfortable environment where clients can offload while receiving therapeutic support and encouragement. The Online Counselling Service offers a safe atmosphere for clients to speak openly without fear of criticism or judgement. Our caring and compassionate Telephone Counsellors provide worldwide therapy for a wide range of issues. Our personalised sessions are discreet and convenient. 

If you want to offer telephone therapy to your members/employees you can purchase counselling sessions for individuals using the payment buttons at the bottom of the page. We provide company discounts for all. If you wish to use BACS transfer, this can be arranged. Feel free to contact us at any time to make an arrangement or to let us know your needs.

Employees and charity members in need of counselling

As a member or employee, you may be entitled to Telephone Counselling which is paid for by your organisation, company, workplace or charity. Having your own non-judgemental space to share thoughts and feelings while being supported can be very beneficial.

Talking therapy has been proven to be beneficial. Counselling provides you with a safe place to release and be heard. You matter and what you're dealing with may very well be better out than in. Whether it's depression, anxiety, bereavement, family/relationships, stress or even if it's work-related like bullying or conflict, we are here to help you through any emotional distress that you are experiencing.

We understand that you may not feel comfortable opening up to colleagues or superiors at work, you may have a problem too intimate to discuss with family or friends. Talking to someone who is outside of your life could be a great relief. We believe in strengthening the Counselling bond, so you will be supported by the same Telephone Counsellor throughout your time with us. This will also save you from having to repeat your story.  Click to learn more about what Telephone Counselling is.

Benefits of Telephone Counselling

  • The service can be accessed anywhere using a landline or mobile phone.
  • Clients can talk openly, ask, vent, receive fresh insight and be listened to.
  • The client can hear the voice of your Telephone Counsellor; this can be very calming in times of distress.
  • It is convenient, clients may be off sick or housebound, travelling, caring for small children/elderly parents or may have no support system to enable time away from home.
  • It can be less intimidating than face to face and there is no stigma attached.
  • Save - we incur calling costs and phone the client.
  • Telephone Counselling sessions up to 45 minutes long

 Confidentiality is an integral part of our telephone counselling service.

  • All calls remain strictly confidential.
  • Your telephone number will not be shared with anyone.
  • You will never be contacted by phone at any time other than for pre-arranged counselling sessions.

Please note, client counselling information will not be shared with any employer, charity or organisation other than payment requests/receipts and confirmation that counselling sessions are taking place with OCS. Details about what is discussed in sessions remain confidential between client and Counsellor. Privacy is important to us!
We ask that all clients read the Privacy Policy and adhere to the Terms and Conditions.

Company Counselling sign-up steps

To use this service all clients need an OCS reference code from their employer, organisation, company or charity unless they are going to self-pay or make the transaction yourself with company funds,  Unique reference codes are provided to organisations that we have made arrangements with. 

1. Make a request or accept the offer of Counselling from your employer, organisation or charity. They will make payments on your behalf. They can use the PayPal buttons below or make an arrangement with us to use online/telephone banking or BACS.
*If you're making the payment yourself and will be reimbursed you can make a selection from the payment buttons below.

2. You will be provided with an OCS reference code from your employer, organisation or charity.

3. Within 3 days, send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.  quoting the OCS reference code, your telephone number, general week-day availability and brief details about your issue or problem.

4. You will receive a welcome email from your assigned Counsellor. (Please check your spam/junk folder for a reply).
Your Counsellor may provide you with further information via email and arrange your initial session date/time. If your pre-requested slot is available it will be confirmed or alternative availability will be provided for you to choose from. 

5. You will then have your pre-arranged session with your Counsellor at the agreed time/date. 

To allow the booking process to go smoothly, where possible please ensure that you, as the individual, wishing to receive the counselling do the above-mentioned sign-up. It is important as it shows a willingness to undertake therapy. It also helps to:

Give the new client and counsellor an opportunity to exchange key information.

Keep in line with General Data Protection Regulation (GDPR), as we are not permitted to contact a client without their consent or to use their details submitted by a third party without permission.

How many Telephone Counselling sessions should I book? - According to therapeutic guidelines and good practice, Telephone Counselling is most beneficial with a minimum of 6 - 15 sessions. However, some clients may require mid term support which lasts for 4 months - 1 year or long term psychotherapeutic support for up to 2 years. Most of our new clients follow the suggested minimum amount and initially book 6 Telephone Counselling sessions.

Make your payment

Payments for Telephone Counselling are made via the free and secure payment method Paypal. A PayPal account is not required to make payments as all major debit and credit cards are accepted. Simply make your selection, click the payment button and follow the prompts. After your payment is complete you will receive an email notification and receipt from PayPal.
*Companies, organisations and charities wishing to make payment via online and telephone banking or BACS can contact us to arrange this. 

Company Counselling Fees

2 Telephone sessions £105 (Save £5)

3 Telephone sessions £148 (Save £17)

6 Telephone sessions £275 (Save £55)

*Packages of 2-6 sessions are valid for 60 days.
*Please note, all sessions are pre-paid and cannot commence until the full fee has been paid.