Instant Messenger Counselling Service via WhatsApp Text & Signal
Instant Messenger Counselling, also known as Instant Chat Counselling and IM Therapy, allows the client and counsellor to interact, back and forth, via text messages. Sessions take place in 'real-time' over internet using reliable encrypted platforms like WhatsApp and Signal. Communicating with a caring and compassionate Online Therapist, via Text, can be a tremendous support system during difficult times.
How can Instant Messenger Counselling help
Instant Messenger Counselling is an excellent resource for swift feedback which can be very comforting for those in need. Being able to let your feelings out and offload your worries can be helpful. With the opportunity to re-read your text messages at a later time, you can gain a clearer understanding of your thoughts and actions. You can also monitor your progress. This can help you to implement changes where necessary and create a better quality of life. IM Therapy allows you to cover a wide range of topics. Click to view the issues that we cover.
Clients may not always have the time to attend face to face therapy. Chatting with our qualified and experienced Online Counsellors via Instant Messenger is flexible. There is also WhatsApp web which allows you to text using a computer or tablet. Most clients have apps like WhatsApp and Signal on their mobile phone. You can text in the park, while on the bus or in a cab, during a break at work, in a hotel overseas or relaxed at home.
Just as medical and dental appointments are a priority, so are therapy appointments. Many employers recognise this and provide employees with time off during the day for a counselling session. Allowing staff to leave a bit early or start a bit later, giving them a quiet and private space to message their counsellor, via text, has become very popular.
Our clients who have hearing difficulties and those who are housebound have found instant chat messenger counselling to be convenient. If you are shy or experience increased anxiety, during face to face and telephone appointments, you may prefer instant text messenger sessions. Email Counselling is also very convenient as you control when you have your session. You can submit emails at any time, no need to book appointments. To use our email counselling service instead, click here
The benefits of counselling via WhatsApp Text and Signal
• Available worldwide, 7 days a week.• You can type a question or comment and receive instant responses.
• A 4 year John Hopkins University study of close to 100,000 veterans, showed that the number of days that patients were hospitalised dropped by 25% if they chose Online Therapy. These results were slightly better than the number of hospital visits experienced by patients who used face to face counselling.
What do I need to have for a WhatsApp Text Counselling session?
You have the choice of using a computer, laptop, mobile phone or tablet for your session. To use the service you'll also need a WhatsApp number/username. The Online Counselling Service aims to make your experience as comfortable as possible. We make it a point to have text sessions via instant messengers that you're familiar with. We use WhatsApp as it helps Instant Chat Counselling to be secure as it's encrypted.
What if I don't have WhatsApp or a mobile, can I use Signal?
Yes, you can have counselling via Signal. It allows encrypted texting which is free via mobile, desktop, laptop or tablet. WhatsApp can also be accessed via computer or tablet.
If I don't use apps, can I have a session via SMS phone text?
We understand that some clients may not have stable access to wifi or data, some may not be as familiar with smart phone apps. We still want to help. You can have instant messenger sessions via regular phone texting. The speed via this form of messaging may be influenced by the handset used, the network provider and mobile phone reception. You also have the option to have Telephone Counselling via voice calls.
Contact our friendly Admin Team if you require any assistance with making a booking.
Instant Messenger Counselling Fees and Instructions
1. Select and pay
Choose whether you would like a single session or discount package, you can select a week day or weekend slot package. Click on a button below and pay securely via debit, credit card or PayPal account.
2. Submit information
Within 3 days, email our Booking Department
Submit brief details of what you wish to text about in your session. This could be up to a couple of sentences about your area of concern, as well as the type and duration of support needed. Please include your WhatsApp number/username or Signal details, a wide range of your day to day availability and preferred dates/time range for your session. The wider the better.
3. Receive reply
You'll be contacted by your Counsellor via email, as soon as possible, to confirm the time to meet online or alternative availability will be provided for you to choose from. Please check your spam/junk folder.
Have your session
Your Counsellor will initiate a WhatsApp or Signal text chat with you at the agreed date and time. We believe in strengthening the counselling bond, you will be supported by the same Counsellor throughout your time with us. This will also save you from having to repeat your story. WhatsApp counselling and sessions via Signal are 45 minutes long.
How many Instant Chat counselling sessions should I book?
According to therapeutic guidelines and good practice, Counselling is most beneficial with a minimum of 8 - 16 sessions. However, some clients may require mid term support which lasts for 4 months - 1 year, or long term psychotherapeutic support for up to 2 years.
Most of our new clients follow the suggested minimum amount and initially book 8 Text Counselling sessions and save 10%.


