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About the OCS Director

After studying Psychology and spending many years working within the Social Care and Education system. I discovered the aspects of work that I found most enjoyable and rewarding. They involved offering deeper therapeutic support to assist people through life's challenges. I decided to explore this by advancing my studies and becoming a qualified Counsellor, Psychotherapist and Personal Development Coach.

I started working within practices and in large clinical settings providing face to face therapy. Somehow it just wasn't enough for me as I had a desire to start something of my own, to work for myself. I noticed that therapy practices were only open at set times, which I found to be somewhat strange - it's not like we choose when we go through distress. Hardship can knock on a person’s door at any time of the day. It was my aim to create an easily accessible therapy service, where anyone with access to a phone or the internet could securely receive professional counselling from qualified Therapists. Help would be just a click away, 24 hours a day, from anywhere in the world, whether at home, at work, or overseas. This is how the Online Counselling Service was created.

Since the launch in 2008, the organisation has grown. I am delighted that we have been able to support thousands of clients, from all over the globe, in their time of need. Our service has developed from initially providing just Email and Instant Chat Counselling to, including the increasingly popular, Skype VoIP and Telephone Counselling sessions as well. We have supported and encouraged people to fulfil their potential and make the most out of their lives.

It has been of paramount importance to encourage clients to stay motivated and committed to exploring ways of overcoming barriers and setbacks. Planning, goal setting and evaluation have been useful tools in our therapeutic approach.
It's our role to listen and support, to encourage individuals to get to know themselves better and identify the causes which are holding them back. We strongly believe in developing routes to move forward and make change happen. We at OCS are committed to finding the best, most effective ways to help people in distress. 

With extensive experience in face to face, online and telephone counselling, as well as through continuous study I have personally learned so much about a wide spectrum of issues. Working with different people, affected by various issues, teaches you so much. I am grateful that I have grown too. What is more important, I have gained a clearer perspective of how clients can be supported, to regain strength and energy, so that they can feel happy at last. 

It's my belief that when you engage in fulfilling the needs of others, your own needs are fulfilled as a by-product, this is why I adore being a Psychological Therapist. I love it when a career and a passion come together! Faith McMoyo

Click to view the Director's Qualification's, Training and Insurance