OCS quick links

OCS quick links


Multicultural Therapy Service via Online & Telephone Sessions

Culturally Sensitive Therapy also known as Multicultural Therapy, involves offering emotional support that's relevant to the client's background. This may differ due to race, ethnicity, disability, age, neurodiversity, religion, beliefs, gender identity, sexuality, socio-economic status or any other part of their identity.

Culturally Sensitive Therapists recognise that background is an important component of who we are. Difference in practice, tradition, history and the struggle of diverse clients is respected in the counselling relationship.

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Why is Multicultural Therapy important?

People from diverse communities often have very different lived experiences and realities. These differences can influence the types of mental health issues that they may have and their perception of counselling. Multicultural Therapy is vital because we live in a culturally rich society.

People from diverse communities may approach counselling and mental health through the lens of their background. Marginalised groups have had a history of being subjected to exclusion, oppression and discrimination. This has caused trauma for many. Culturally Sensitive Therapists take this into account while supporting their clients compassionately.

Celebrating Diversity

Therapy isn't just about dealing with the hard stuff. Celebrating wins, acknowledging growth and sharing pride are meaningful parts of the therapeutic experience.

There is so much beauty in diversity and inclusion. While there are hardships in multicultural groups, pride should beam under the spotlight too. Diverse groups are unique and have so much to be proud of and known for, aside from their struggle.

We remember that being multicultural may have come with negative treatment too many times, but this does not make you as a person or a people a negative. OCS celebrates who you are with you.


We offer a safe space for you to bring your whole self and practice vulnerability. You can be comfortable just as you are and feel valued.

What Culturally Sensitive Therapists at OCS understand

So much has happened in the world. There have been health, social justice and political issues that have resulted in split opinions. In our field, we have sadly witnessed the increase in physical illness, anxiety, grief and stress in people’s lives.

We understand how current events impact our clients and how historical events have had an effect too. Unfortunately, such factors have caused some people to feel unsafe when approaching mental health services. OCS aims to help change that. We offer you comfort and we welcome you all.

You can share any kind of problem with your Therapist


During therapy, we cover a variety of problems. Exploring backgrounds, social groups and family dynamics can also help in the counselling space. There may be parts that we want to detach from, those that we want to be linked to or new ones to adopt. Therapy can help you on that journey of discovery and choice. Other concerns including power and privilege, discrimination, racism as well as political and social dimensions can freely be discussed.

List of issues we treat

African, Caribbean, Black American and Indigenous communities

Ethnic groups make up 12% of the population, while only 4% of Therapists are from those groups. People from ethnic communities are significantly more likely to be diagnosed with mental illness. As the world increases in diversity, the mental health field must continue to adapt to support its population in the best possible way. We believe that everybody deserves to have space to unpack, to be seen and heard.

Therapy for Black, Brown, Asian and Mixed race clients

Incorporating cultural components into the therapeutic relationship is woven throughout OCS's support. You may be isolated or feeling like no one gets you. Perhaps you have been searching for a Therapist from an ethnic background for a long time, this is available. We offer counselling for Black, Brown, Asian and Mixed race clients, as well as people from other ethnic communities.

All of our sessions are conducted via Email, VoIP Skype/WhatsApp calls, Telephone and Instant Messenger


Benefits of having Therapy with OCS
• Available worldwide, 7 days a week.
• Out-of-hours Admin support.
• Therapy wherever you are.
• Sessions with the same Therapist
• Discounts of up to 25% off.
• Student and Company rates.
• You may be housebound due to disability, caring for small children/elderly parents, and have little time for face to face appointments.

Read our reviews

Book your session below


Payment methods
You can click the payment buttons below and pay securely by debit card, credit card or PayPal account. We also accept BACS and online or telephone banking transfers, contact us for details.

Session validity 
If you purchase a single session, please make contact within 3 days. Discount bundles of 3-9 sessions are valid for 60 days. The 12 session bundle is valid for 90 days, while the 15 session bundle is valid for an extended 120 days.

How many sessions should I book?
According to therapeutic guidelines, Therapy is most beneficial with a minimum of 6 - 15 sessions. However, some clients may require mid term support of 4 months to 1 year or long term psychotherapeutic support for up to 2 years. Most new clients follow the suggested minimum amount and initially book 6 sessions and save 10%. 

Multicultural Therapy Fees and Instructions - 3 quick steps

Email Therapy Fees

1 Email session £40


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3 Email sessions £114 (save 5%)


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6 Email sessions £216 (save 10%)


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9 Email sessions £306 (save 15%)


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12 Email sessions for £384 
(save 20%)


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15 Email sessions for £450 (save 25%) 


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Please note that Email Therapy sessions are charged per 1000 words. If you submit 1001 - 2000 words we kindly ask that you ensure you have paid for 2 email sessions.

Email Therapy Instructions 

1. Select and pay
Choose whether you would like a single session or discount package. Click on a button above and make your payment securely. Contact us to pay via online/telephone bank transfer. 

2. Submit
Send your email (up to 1000 words) within 3 days to Faith, our experienced Psychological Therapist and Email Counsellor, at our secure address [email protected] That's it, no need to book an appointment or time slot. Submit your email any time, 24 hours a day. 

3. Receive reply
You will receive a therapeutic response as soon as possible. Please ensure you check your spam/junk folder.

*You may have read in the media that the older Hotmail and Yahoo accounts, at times, have issues receiving and sending email. You may wish to use or sign up for the more stable and secure Gmail.

Instant Messenger Therapy Fees

1 Instant Messenger session
Monday to Friday slot £50

1 Instant Messenger session
Saturday or Sunday slot £70

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  3 Instant Messenger sessions
Monday to Friday slots £143 (save 5%) 

 3 Instant Messenger sessions
Saturday or Sunday slots £210

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6 Instant Messenger sessions
Monday to Friday slots £270 (save 10%)

  6 Instant Messenger sessions
Saturday or Sunday slots £420


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9 Instant Messenger sessions
Monday to Friday slots £383 (save 15%)

9 Instant Messenger sessions
Saturday or Sunday slots £630 


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 12 Instant Messenger sessions 
Monday to Friday slots £480 (save 20%) 

 12 Instant Messenger sessions
Saturday or Sunday slots £840 


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15 Instant Messenger sessions
Monday to Friday slots £563 (save 25%) 

 

15 Instant Messenger sessions
Saturday or Sunday slots £1,050


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 Instant Messenger Therapy Instructions

1. Select and pay
Choose whether you would like a single session or discount package, you can select a week day or weekend slot package. Click on a button above and pay securely. Contact us if you wish to pay via online/telephone bank transfer.

2. Submit information
Within 3 days, email us brief details of what you wish to text about in your session. This could be a couple of sentences about your area of concern, as well as the type and duration of support needed. Please include your Skype ID/WhatsApp number, a wide range of your day to day availability and preferred dates/time range for your session. The wider the better.

3. Receive reply
You'll be contacted by your Therapist via email, as soon as possible, to confirm the time to meet online or alternative availability will be provided for you to choose from. Please ensure you check your spam/junk folder.

Have your session
Your Therapist will initiate an instant messenger text chat with you at the agreed date and time. Instant Messenger sessions are 45 minutes long.

VoIP Skype and WhatsApp Therapy Fees

1 VoIP session
Monday to Friday slot £60

 1 VoIP session
Saturday or Sunday slot £80


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 3 VoIP sessions
Monday to Friday slots £171 (save 5%)

 3 VoIP sessions
Saturday or Sunday slots £240


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6 VoIP sessions
Monday to Friday slots £324 (save 10%)

6 VoIP sessions
Saturday or Sunday slots £480


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9 VoIP sessions
Monday to Friday slots £459 (save 15%)

 9 VoIP sessions
Saturday or Sunday slots £720


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12 VoIP sessions
Monday to Friday slots £576 (save 20%) 

12 VoIP sessions
Saturday or Sunday slots £960


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15 VoIP sessions
Monday to Friday slot £675 (save 25%)

15 VoIP sessions
Saturday or Sunday slots £1,200


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VoIP Skype/WhatsApp Therapy Instructions 

 Select and pay
Choose whether you would like a single session or discount package, you can select a week day or weekend slot package. Click on a button below and pay securely. Contact us if you wish to pay via online/telephone bank transfer.

2. Submit information
Within 3 days, email us brief details of what you wish to talk about in your session. This could be a couple of sentences about your area of concern, as well as the type and duration of support needed. Please include your Skype ID/WhatsApp number, a wide range of your day to day availability and preferred dates/time range for your session. The wider the better.

3. Receive reply
You'll be contacted by your Therapist via email, as soon as possible, to confirm the time to meet online or alternative availability will be provided for you to choose from. Please ensure you check your spam/junk folder.

Have your session
Your Therapist will call you at the agreed date and time. VoIP sessions are 45 minutes long.

Telephone Therapy Fees

1 Telephone session
Monday to Friday slot £60

1 Telephone session
Saturday or Sunday slot £80 

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3 Telephone sessions
Monday to Friday slots £171 (save 5%)

 3 Telephone sessions
Saturday or Sunday slots £240

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 6 Telephone sessions
Monday to Friday £324 (save 10%)

 6 Telephone sessions
Saturday or Sunday slots £480

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9 Telephone sessions
Monday to Friday £459 (save 15%)

  9 Telephone sessions
Saturday or Sunday slots £720

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12 Telephone sessions
Monday to Friday £576 (save 20%) 

  12 Telephone sessions
Saturday or Sunday slots £960

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15 Telephone sessions
Monday to Friday £675 (save 25%) 

 15 Telephone sessions
Saturday or Sunday slots £1,200

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Telephone Therapy Instructions

1. Select and pay
Choose whether you would like a single session or discount package, you can select a week day or weekend slot package. Click on a button above and pay securely. Contact us if you wish to pay via online/telephone bank transfer. If you're overseas, you may prefer to have Counselling via Skype or WhatsApp calling as all international calls are free.

2. Submit information
Within 3 days, email us brief details of what you wish to talk about in your session. This could be about the area of concern, as well as the type and duration of support needed. Please include your telephone number, a wide range of your day to day availability and preferred dates/time range for your session. The wider the better.

3. Receive reply
You'll be contacted by your Therapist via email, as soon as possible, to confirm your slot or alternative availability will be provided for you to choose from. Please ensure you check your spam/junk folder.

Have your session
Your Therapist will phone you at the agreed date and time. Telephone sessions are 45 minutes long.