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How to book a session

We provide Online Counselling via Email, Instant Chat and VoIP. Telephone Counselling using your mobile or landline is also offered. We believe in strengthening the Counselling bond, you will be supported by the same Counsellor throughout your time with us. This will also save you from having to repeat your story.

Services are provided worldwide for individuals aged 18 and over. 24 hour Online and Telephone counselling is available - subject to availability. This means that you may request any time within the 24 hour day. If your requested slot has not already been filled you may have your session at that time. A wide range of alternative availability will be provided for you to choose from if your requested slot has already been filled.

Follow 3 quick steps to receive Counselling or Coaching support.

1. Read terms of use and privacy policy
2. Pay for your session/s.
3. Email us (see below for information you must submit for your chosen service - email, instant chat, voip or telephone).

  • To book your session, visit the secure fees page and select your preferred method of Counselling.
    We have student and company rates also.
  • Select the amount of sessions you would like to order.
  • Feel free to order our popular service package bundles; you can save up to 25%.
  • Once you've made your selection, click the appropriate and secure Paypal payment tab then follow the necessary prompts.
  • After you have made your payment, select the appropriate instructions from the following list below:

 

For Email Counselling or Coaching
After making your payment, please email your issue or problem within 3 days to Faith, our experienced Email Counsellor. The secure email address is This email address is being protected from spambots. You need JavaScript enabled to view it.. You will receive a therapeutic response as soon as possible. Please ensure that you check your spam/junk folder for a reply.

For Instant Chat Counselling or Coaching
After making your payment, contact us within 3 days and inform us of your messenger I.D (Skype or Google Talk/Hangouts). Please include your day to day availability and what you wish to chat about (a couple of sentences). You'll receive a response confirming the time/date (or an alternative will be offered) and you'll be added to your Counsellor's messenger list.

For VoIP calling Counselling or Coaching
After making your payment, contact us within 3 days and inform us of your Skype I.D and your day to day availability. Please include what you wish to talk about (a couple of sentences). You'll receive a response confirming the time/date (or an alternative will be offered) and you'll be added to your Counsellor's Skype voice contact list.

For Telephone Counselling or Coaching.

If you opt to receive a call from us:
We will incur all calling charges. We call both landlines and mobiles.
After making your payment, contact us within 3 days and inform us of your telephone number and day to day availability. Please include what you wish to talk about (a couple of sentences). You'll receive a response confirming the time and date for your confidential telephone session (or an alternative list of availability will be offered).

If you prefer to call us:
Provide the information above, when your Counsellor replies you will be given a contact telephone number.

For further assistance with making a booking or for any other enquiries please contact us. We look forward to supporting you!