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How to book Online Counselling and Telephone Therapy sessions

We provide Online Counselling via Email, Instant Chat and VoIP. Telephone Counselling using your mobile or landline is also offered. We believe in strengthening the Counselling bond, you will be supported by the same Counsellor throughout your time with us. This will also save you from having to repeat your story.

Follow 3 quick steps to receive Counselling

1. Pay - Visit the secure fees page and select your preferred method of Counselling.
2. Email us (see below for information to submit for your chosen service).
3. You'll receive a welcome email from us and slot confirmation, you will then have your session.

Choose your session type

Email Counselling 
After making your payment, please email your issue or problem within 3 days to Faith, our experienced Email Counsellor. The secure email address is This email address is being protected from spambots. You need JavaScript enabled to view it. . You will receive a therapeutic response as soon as possible. Please ensure that you check your spam/junk folder for a reply.

Instant Chat Counselling 
After making your payment, contact us within 3 days and inform us of your messenger I.D (Skype or Google Talk/Hangouts). Please include your day to day availability and what you wish to chat about (a couple of sentences). You'll receive a response confirming the time/date (or an alternative will be offered) and you'll be added to your Counsellor's messenger list.

VoIP calling Counselling 
After making your payment, contact us within 3 days and inform us of your Skype I.D and your day to day availability. Please include what you wish to talk about (a couple of sentences). You'll receive a response confirming the time/date (or an alternative will be offered) and you'll be added to your Counsellor's Skype voice contact list.

Telephone Counselling 
If you opt to receive a call from usWe will incur all calling charges. We call both landlines and mobiles.
After making your payment, contact us within 3 days and inform us of your telephone number and day to day availability. Please include what you wish to talk about (a couple of sentences). You'll receive a response confirming the time and date for your confidential telephone session (or an alternative list of availability will be offered).
If you prefer to call usProvide the information above, when your Counsellor replies you will be given a contact telephone number.

Extra information

Services are provided worldwide for individuals aged 18 and over. 
24 hour Online and Telephone counselling is available - subject to availability. You may request any time within the 24 hour day. If your desired slot has not already been filled you may have your session at that time. Alternative slots will always be provided for you to choose from if your request is unavailable.

For further assistance with making a booking or for any other enquiries please contact us. We look forward to supporting you!